SUPPORT CENTER
Support service
Track requests, ask new questions and find answers in the knowledge base.
KNOWLEDGE BASE
Frequently asked questions
Requests and response times
How quickly will the team respond?
Requests are handled in order during business hours. Priority and the completeness of supplied information affect response time. The current status is always visible in your account.
Where can I view request status and history?
Open your account and go to My requests. Messages, attachments, status changes and team replies are stored there for every request.
BRING IN THE TEAM
Could not find the answer?
Describe the task. It will reach the right team and its status will stay available in your account.